Thom Terrazas
Associate Producer
Harvey Burgess II
DESIGNERS
Lead Designer
J. Adam Bell
Assistant Lead Designer
Alan VanCouvering
Designers
Julie Burness, Douglas Cronkhite, Justin Deeb, Norm Freeman, Edward Hardin III, Jason Leo, David Stewart, Christopher Black, Sam Parra
Additional Design
Arwen Keys, Amos Murchison, Michael Tam
PROGRAMMERS
Lead Programmer
Steven Klug
Assistant Lead Programmer
Jennifer Chan
Programmers
Jered Gray, Justin Hansen, Chris Hoover
ARTISTS
Art Director
John Roy
Assistant Lead Artist
Allen Bond
Environment Artists
Robert Collier, Rob Cuenca, Kevin Lydy, Bob Painter, Shannon Parnell, James Rochelle
Additional Character Art
Sylvia Liu, Wesley Martin
MUSIC, SOUND & VIDEO
Audio Director
Rodney Gates
Audio Manager
Joy Parkes
Senior Sound Designer
Rob Krekel
Additional Sound Design
Steven Juarez, David Gilbreath
Music
Inon Zur
COMMUNITY MANAGEMENT
Director, Global Community Relations
Linda Carlson
Community Relations Managers
Eric Cleaver, Tiffany Spence
CUSTOMER SERVICE AND QUALITY ASSURANCE
Senior Director of Quality Assurance
Rob Thompson
Quality Assurance Manager- San Diego
Andrew Lamp
Quality Assurance Manager- Austin
Taylor Haley
Quality Assurance Manger, Platform
Nicci Tynen
Quality Assurance Assistant Manager
Ryan Antonelli
Quality Assurance Supervisor for EverQuest
James Rackliffe
Quality Assurance Supervisors
Jay Lauterwasser, David Curington, Dennis Liggio
Quality Assurance Lead Analyst
Rich Sobehrad
Quality Assurance Assistant Lead
Mike Liu
Quality Assurance Analysts
Christina Bonet, Andrew Buschmann, Sean Declercq, Daniel Iribe, Brand Lancaster, Thomas Larsen, Cody McDowell, Robert Montgomery, Ryan Owens, Austen Rooney, Sean Valencia, Andrew Van-Stelle
Platform Quality Assurance Lead
Shawn Murphy
Platform Quality Assurance Assistant Lead
David Polakoski
Platform Quality Assurance Team
Fransiska Subroto, Kyle Duke, Jeanie Herger, Eric Carlson, Erwin Gasmin, Doug Slavens
QA Lead Compatibility Lab
William Bidermann
Compatibility Lab Analysts
Charles Tillman, David James, James Romedy
Quality Assurance Lead Engineer
Jason Polk
Quality Assurance Engineers
James Mastri, David Stover, David Avram, Sean Campbell, Simon Garcia, Matthew Logston, Kyle Duke, Gage Kehoe, Ben Kresky, Carlos Mabalot
Training/Usability Specialist
Abby Watts
Executive Director, Global Customer Service
Brad Wilcox
Executive Assistant
Leia Wight
Customer Service Manager, Technical Support
Satao Minami
Customer Service Assistant Manager
Scott Dale
Technical Support Supervisor
Daniel Tucker
Senior Technical Support Representatives
Tony Flores, Dennis Gonzalez, Chris Leisure
Technical Support Representatives
Philip Robinson, Darwin Bignoria, Danny Libby, Arnold Graham, Eric Tran, Edward Ranf, Chad Allen, Jim McDuffie, Daniel Hall, Jamison Wright, Stephanie Brown, Kevin Freistroffer, Aaron Bartholomew, Joseph Hall, Jesus Soliz, Stephen Haines, Stephen Palm, Andrew Goulding, Josh McBride, Andrew McCurdy, Veronica Weglin, Steve Shinn, Stuart Hertzig, Tiyana Sharp, Steve Shinn, Keleigh Bonini
Technical Support Subject Matter Expert
Jeremiah Jackson
Customer Service Manager
Timothy Vick
Customer Service Supervisors
Zachary Kearns
Subject Matter Expert
Arwen Keys
Senior Game Masters
Chad Hartmann, Gary Panther, Rob Robertson, Greg Sodeman
Game Masters
John Hill, Victor Stratton, Jason Tello, Steven Jones, Farrell Lynn, Anna Tschudy, Mark Hein, Jayson Wright
SALES, COMMUNICATIONS AND MARKETING
Senior Vice President, Global Sales and Marketing
Laura Naviaux
Senior Vice President, Sales
Don Vercelli
Director, Global Brand Marketing
Tim Granich
Marketing Brand Manager
Adam Key
Director, Global Communications
Michele Sturdivant
Manager, Public Relations
Amelia Lukiman
Marketing Multimedia Team
Andre Padilla, Dylan Bruce, Andrew Huse, Stefano Dalu
Marketing Team
Jen Belfield, Lauren Zeiger, Lisa Nicklin, Kristen Pierce, Jaqueline Gloria
BUSINESS DEVELOPMENT
Executive Director, Business Development & In Game Advertising
Louis Figueroa
TECHNICAL OPERATIONS
Executive Director, Technical Operations
Gregory Bartlett
Director, SOE Security
Bryan Blank
Director, Production Systems
Mark Preston
Director, Service Architecture
Colin Dupre
Director, Service Support
Ted Garrington
Director, Office Systems
Jeff Bolaris
Manager, Service Improvement
John Shireling
Manager, Operations
Terry Brawley
Operations Team Leads
Chris Trichel, Thomas Delzer, John Sotelo
Operations Team
Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Virgil Celestino, Bill Corning, Robert Ellison
Manager, Production Systems
Deon Mitton
Production Systems Team
Japeth Cleaver, Sid Jaffee, Josh Penix, Gregory Ruiz-Ade, Scott Nguyen
Manager, Network Engineering
Kevin Crislip
Network Engineering Team
Austin Hill, Jason Fermo, Roger Sewell, Amber Lukaaacs
Office Systems Team
Lisa Scaduto, Domenico Scaduto, Scott Riddell, David Becerra, Jason Zimmerman, Bryant Clark, Nate Wright
Windows Systems
Loren G. Skeels, Chris Corbin
Manager, Operational Engineering
Gordon Tetlow
Operational Engineering Developers
Chad Folz, Greg Herzbrun, Ben Cole, Matt Reynolds, Caleb Starr, Ramiro Agudelo
Manager, Database Administration
Beth Howie
Database Administration Team
John Honarvar, Tarikhusen Saiyed, Archana Pansuria
PLATFORM SERVICES
Executive Director, Platform Development
Nari Gopala
Platform Producers
Elle Larsson, Jenne Geno, Matt Dickson, Edwin Yee, Matt Meyer
Technical Director
Bob Kline
Systems Engineering Team
Tav Margers, Wei Li, Wes Peters, Steve Winston, Jason Crawford
Database Development Team
Donyl Cruz, Radhika Tallamaraju,
Director, Commerce Services
Clif Bate
Applications Engineering Team
Gavin Moore, Mike Walters, Paul Christenson, Joseph Tan
Web Development Team
Mike Hall, Tim Cox
Web Presence Team
Paul Tighe, Jenn Brady, Noah Watkins, Ken Donnellan, Erica Craft, Ian Kim, Joaquin Senosian, Ivan Berkovic, Greg Bown, Aaron Bartholomew
Exec. Director, Business Intelligence and Reporting
Dave Dhunjishaw
Business Intelligence and Reporting Team
Andy Thompson, Sreedhar Ganji, Prabhakar Dhasarathan
Executive Assistant
Cameron Washburn
INTERNATIONAL OPERATIONS
Director, International Operations
Robert McEntee
Senior Project Management
Raymond Nguyen Tan Truong, David J. Kim
Project Management
Tim Erskine, Stephen Rodgers, Douglas Wright
Linguistic Production
Bernard Dambron, Britta Noack, Juan Chiquiza, Anna Dirschinger
Globalization Engineering Manager
Katty Bashir
Globalization Engineering Team
Hirobumi Kurosu, Duy Le, Chris Lee, John Stearns, Cuong Tran
LEGAL DEPARTMENT
Executive Vice President, Legal, Business Affairs and General Counsel
Andy Zaffron
Vice President, Legal and Business Affairs
Steve Weiss
Legal Coordination and Contracts Administration
Olivia Malmstrom, Jana Rubenstein
Legal Administrator
Melissa Morris
PRODUCT DEVELOPMENT
Director, Artistic Development
Joe Shoopack
Director, Franchise Art
Sebastian Strzalkowski
Director, Project Management
Bruce A. Ferguson, Oliver Smith
Director, Operations
Michael Gaylord
Project Management
Ty Keith
EXECUTIVE STAFF
President
John Smedley
Chief Operating Officer
Russell Shanks
Chief Technology Officer
Richard Lawrence
Vice President, Finance and Chief Financial Officer
Ken Dopher
Executive Assistants
Pam Impson, Christine Lena
Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, Veil of Alaris would not be possible.