EVERQUEST: VEIL OF ALARIS


EVERQUEST DEVELOPMENT TEAM

Producer
Thom Terrazas

Associate Producer
Harvey Burgess II



DESIGNERS

Lead Designer
J. Adam Bell

Assistant Lead Designer
Alan VanCouvering

Designers
Julie Burness, Douglas Cronkhite, Justin Deeb, Norm Freeman, Edward Hardin III, Jason Leo, David Stewart, Christopher Black, Sam Parra

Additional Design
Arwen Keys, Amos Murchison, Michael Tam



PROGRAMMERS

Lead Programmer
Steven Klug

Assistant Lead Programmer
Jennifer Chan

Programmers
Jered Gray, Justin Hansen, Chris Hoover



ARTISTS

Art Director
John Roy

Assistant Lead Artist
Allen Bond

Environment Artists
Robert Collier, Rob Cuenca, Kevin Lydy, Bob Painter, Shannon Parnell, James Rochelle

Additional Character Art
Sylvia Liu, Wesley Martin



MUSIC, SOUND & VIDEO

Audio Director
Rodney Gates

Audio Manager
Joy Parkes

Senior Sound Designer
Rob Krekel

Additional Sound Design
Steven Juarez, David Gilbreath

Music
Inon Zur



COMMUNITY MANAGEMENT

Director, Global Community Relations
Linda Carlson

Community Relations Managers
Eric Cleaver, Tiffany Spence



CUSTOMER SERVICE AND QUALITY ASSURANCE

Senior Director of Quality Assurance
Rob Thompson

Quality Assurance Manager- San Diego
Andrew Lamp

Quality Assurance Manager- Austin
Taylor Haley

Quality Assurance Manger, Platform
Nicci Tynen

Quality Assurance Assistant Manager
Ryan Antonelli

Quality Assurance Supervisor for EverQuest
James Rackliffe

Quality Assurance Supervisors
Jay Lauterwasser, David Curington, Dennis Liggio

Quality Assurance Lead Analyst
Rich Sobehrad

Quality Assurance Assistant Lead
Mike Liu

Quality Assurance Analysts
Christina Bonet, Andrew Buschmann, Sean Declercq, Daniel Iribe, Brand Lancaster, Thomas Larsen, Cody McDowell, Robert Montgomery, Ryan Owens, Austen Rooney, Sean Valencia, Andrew Van-Stelle

Platform Quality Assurance Lead
Shawn Murphy

Platform Quality Assurance Assistant Lead
David Polakoski

Platform Quality Assurance Team
Fransiska Subroto, Kyle Duke, Jeanie Herger, Eric Carlson, Erwin Gasmin, Doug Slavens

QA Lead Compatibility Lab
William Bidermann

Compatibility Lab Analysts
Charles Tillman, David James, James Romedy

Quality Assurance Lead Engineer
Jason Polk

Quality Assurance Engineers
James Mastri, David Stover, David Avram, Sean Campbell, Simon Garcia, Matthew Logston, Kyle Duke, Gage Kehoe, Ben Kresky, Carlos Mabalot

Training/Usability Specialist
Abby Watts

Executive Director, Global Customer Service
Brad Wilcox

Executive Assistant
Leia Wight

Customer Service Manager, Technical Support
Satao Minami

Customer Service Assistant Manager
Scott Dale

Technical Support Supervisor
Daniel Tucker

Senior Technical Support Representatives
Tony Flores, Dennis Gonzalez, Chris Leisure

Technical Support Representatives
Philip Robinson, Darwin Bignoria, Danny Libby, Arnold Graham, Eric Tran, Edward Ranf, Chad Allen, Jim McDuffie, Daniel Hall, Jamison Wright, Stephanie Brown, Kevin Freistroffer, Aaron Bartholomew, Joseph Hall, Jesus Soliz, Stephen Haines, Stephen Palm, Andrew Goulding, Josh McBride, Andrew McCurdy, Veronica Weglin, Steve Shinn, Stuart Hertzig, Tiyana Sharp, Steve Shinn, Keleigh Bonini

Technical Support Subject Matter Expert
Jeremiah Jackson

Customer Service Manager
Timothy Vick

Customer Service Supervisors
Zachary Kearns

Subject Matter Expert
Arwen Keys

Senior Game Masters
Chad Hartmann, Gary Panther, Rob Robertson, Greg Sodeman

Game Masters
John Hill, Victor Stratton, Jason Tello, Steven Jones, Farrell Lynn, Anna Tschudy, Mark Hein, Jayson Wright



SALES, COMMUNICATIONS AND MARKETING

Senior Vice President, Global Sales and Marketing
Laura Naviaux

Senior Vice President, Sales
Don Vercelli

Director, Global Brand Marketing
Tim Granich

Marketing Brand Manager
Adam Key

Director, Global Communications
Michele Sturdivant

Manager, Public Relations
Amelia Lukiman

Marketing Multimedia Team
Andre Padilla, Dylan Bruce, Andrew Huse, Stefano Dalu

Marketing Team
Jen Belfield, Lauren Zeiger, Lisa Nicklin, Kristen Pierce, Jaqueline Gloria



BUSINESS DEVELOPMENT

Executive Director, Business Development & In Game Advertising
Louis Figueroa



TECHNICAL OPERATIONS

Executive Director, Technical Operations
Gregory Bartlett

Director, SOE Security
Bryan Blank

Director, Production Systems
Mark Preston

Director, Service Architecture
Colin Dupre

Director, Service Support
Ted Garrington

Director, Office Systems
Jeff Bolaris

Manager, Service Improvement
John Shireling

Manager, Operations
Terry Brawley

Operations Team Leads
Chris Trichel, Thomas Delzer, John Sotelo

Operations Team
Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Virgil Celestino, Bill Corning, Robert Ellison

Manager, Production Systems
Deon Mitton

Production Systems Team
Japeth Cleaver, Sid Jaffee, Josh Penix, Gregory Ruiz-Ade, Scott Nguyen

Manager, Network Engineering
Kevin Crislip

Network Engineering Team
Austin Hill, Jason Fermo, Roger Sewell, Amber Lukaaacs

Office Systems Team
Lisa Scaduto, Domenico Scaduto, Scott Riddell, David Becerra, Jason Zimmerman, Bryant Clark, Nate Wright

Windows Systems
Loren G. Skeels, Chris Corbin

Manager, Operational Engineering
Gordon Tetlow

Operational Engineering Developers
Chad Folz, Greg Herzbrun, Ben Cole, Matt Reynolds, Caleb Starr, Ramiro Agudelo

Manager, Database Administration
Beth Howie

Database Administration Team
John Honarvar, Tarikhusen Saiyed, Archana Pansuria



PLATFORM SERVICES

Executive Director, Platform Development
Nari Gopala

Platform Producers
Elle Larsson, Jenne Geno, Matt Dickson, Edwin Yee, Matt Meyer

Technical Director
Bob Kline

Systems Engineering Team
Tav Margers, Wei Li, Wes Peters, Steve Winston, Jason Crawford

Database Development Team
Donyl Cruz, Radhika Tallamaraju,

Director, Commerce Services
Clif Bate

Applications Engineering Team
Gavin Moore, Mike Walters, Paul Christenson, Joseph Tan

Web Development Team
Mike Hall, Tim Cox

Web Presence Team
Paul Tighe, Jenn Brady, Noah Watkins, Ken Donnellan, Erica Craft, Ian Kim, Joaquin Senosian, Ivan Berkovic, Greg Bown, Aaron Bartholomew

Exec. Director, Business Intelligence and Reporting
Dave Dhunjishaw

Business Intelligence and Reporting Team
Andy Thompson, Sreedhar Ganji, Prabhakar Dhasarathan

Executive Assistant
Cameron Washburn



INTERNATIONAL OPERATIONS

Director, International Operations
Robert McEntee

Senior Project Management
Raymond Nguyen Tan Truong, David J. Kim

Project Management
Tim Erskine, Stephen Rodgers, Douglas Wright

Linguistic Production
Bernard Dambron, Britta Noack, Juan Chiquiza, Anna Dirschinger

Globalization Engineering Manager
Katty Bashir

Globalization Engineering Team
Hirobumi Kurosu, Duy Le, Chris Lee, John Stearns, Cuong Tran



LEGAL DEPARTMENT

Executive Vice President, Legal, Business Affairs and General Counsel
Andy Zaffron

Vice President, Legal and Business Affairs
Steve Weiss

Legal Coordination and Contracts Administration
Olivia Malmstrom, Jana Rubenstein

Legal Administrator
Melissa Morris



PRODUCT DEVELOPMENT

Director, Artistic Development
Joe Shoopack

Director, Franchise Art
Sebastian Strzalkowski

Director, Project Management
Bruce A. Ferguson, Oliver Smith

Director, Operations
Michael Gaylord

Project Management
Ty Keith



EXECUTIVE STAFF

President
John Smedley

Chief Operating Officer
Russell Shanks

Chief Technology Officer
Richard Lawrence

Vice President, Finance and Chief Financial Officer
Ken Dopher

Executive Assistants
Pam Impson, Christine Lena

Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, Veil of Alaris would not be possible.