EVERQUEST: HOUSE OF THULE


EVERQUEST DEVELOPMENT TEAM

Producer
Thom Terrazas

Associate Producers
Harvey Burgess II, Michelle Butler



DESIGNERS

Lead Designers
Ryan Barker, James Bell

Assistant Lead Designer
Alan VanCouvering

Designers
Julie Burness, John Boomershine, Douglas Cronkhite, Justin Deeb, Norm Freeman, Edward Hardin III, Jason Leo, Sam Parra, David Stewart

Additional Design
Melissa Hadley, Mike Liu, Christopher Black, Amos Murchison, Michael Tam



PROGRAMMERS

Lead Programmer
Steven Klug

Assistant Lead Programmer
Jennifer Chan

Programmers
Jered Gray, Justin Hansen, Chris Hoover



ARTISTS

Lead Environmental Artist
John Roy

Assistant Lead Artist
Allen Bond

Artists
Robert Collier, Rob Cuenca, Diane Gerard, Kevin Lydy, Bobby Painter, Shannon Parnell, James Rochelle

Additional Artists
Wesley Martin, Sylvia Liu

Lead Character Artist
John Roy



MUSIC, SOUND & VIDEO

Audio Director
Tracy W. Bush

Audio Manager
Joy Parkes

Senior Sound Designer
Rob Krekel

Additional Sound Design
Steven Juarez, David Gilbreath

Music
Inon Zur



COMMUNITY MANAGEMENT

Senior Global Community Relations Manager
Linda Carlson

Project Manager
Aimee Rekoske

Community Relations Managers
Christine Renzetti, Robyn Vallee, Tiffany Spence, Lydia Pope, Jason Ryan, Jennifer Wilcox, Tony Jones, Roger Pilney

Community Relations Representatives
Paul Williams, Susan Rummani, Nedda Hosseinpour, Benito "Lee" Martinez, Naoko Breu, Alberto Petrozzi

Graphic Artist
Aaron Bisnett



CUSTOMER SERVICE AND QUALITY ASSURANCE

Executive Director, Global Quality Assurance
Tony Rado

Quality Assurance Director
Rob Thompson

Quality Assurance Manager- San Diego
Andrew Lamp

Quality Assurance Manager- Austin
Taylor Haley

Quality Assurance Manger, Platform - San Diego
Nicci Tynen

Quality Assurance Assistant Manager
Ryan Antonelli

Quality Assurance Supervisor for EverQuest
Lesly Irwin

Quality Assurance Supervisors
Jay Lauterwasser, David Curington

Quality Assurance Lead Engineer
Jason Polk

Quality Assurance Engineers
James Mastri, David Stover, David Avram, Sean Campbell, Simon Garcia, Matthew Logston, Franklin Wu

Quality Assurance Lead Analyst
Rich Sobehrad

Quality Assurance Analysts
Mike Liu, Lawrence Mayfield, Ryan Taugher, Shane Englefield, Nicholas Simms, Dexter Kolod, Amos Murchison, Melissa Hadley

Platform Quality Assurance Leads
Bart Morantte, Shawn Murphy

Platform Quality Assurance Team
Edwin Yee, David Polakoski, Fransiska Subroto, Shelli Sannes, Jeanie Herger, Kris Kleinow, Jermaine Davis, Chris Lloyd, Kyle Duke, Eric Carlson, Ben Sanders, Jenn Lorhammer

Compatibility Lab Lead
James Rackliffe

Compatibility Lab Assistant Lead
William Bidermann

Compatibility Lab Analysts
Charles Tillman, Matthew Chadwick, James Romedy

Director of Development Services
Paul Venuti

Training/Usability Specialist
Abby Watts

International QA, Supervisor
Jay Lauterwasser

International QA, Lead
Jesus Lio

International QA, Assistant Lead
Julien Bertaud

International QA Analysts
Michelle Bruce, Birgit Zeus, Cristbel York, Johanna Lopez, Mayuko Riley, Fabiola Fujiwara, Eric Gustafson, Naoko Breu, Aurelie Varet, Cedric Borderie, Matthias Goehler, David Martin, Vera Bettiol, Alberto Petrozzi, Simone Radice, Ludio Rodriguez, Antonio Escalante

Executive Director, Global Customer Service
Brad Wilcox

Executive Assistant
Leia Wight

Customer Service Manager, Technical Support
Satao Minami

Customer Service Assistant Manager
Scott Dale

Technical Support Supervisor
Daniel Tucker

Senior Technical Support Representatives
Tony Flores, Dennis Gonzalez, Chris Leisure

Technical Support Representatives
Philip Robinson, Darwin Bignoria, Danny Libby, Arnold Graham, Eric Tran, Edward Ranf, Chad Allen, Jim McDuffie, Daniel Hall, Jamison Wright, Stephanie Brown, Kevin Freistroffer, Aaron Bartholomew, Joseph Hall, Jesus Soliz, Stephen Haines, Stephen Palm, Andrew Goulding, Josh McBride, Andrew McCurdy, Veronica Weglin, Steve Shinn, Stuart Hertzig, Tiyana Sharp, Steve Shinn, Keleigh Bonini

Technical Support Subject Matter Expert
Jeremiah Jackson

Customer Service Manager
Timothy Vick

Customer Service Supervisors
Zachary Kearns

Subject Matter Experts
Arwen Keys

Senior Game Masters
Chad Hartmann, Gary Panther, Rob Robertson, Greg Sodeman

Game Masters
John Hill, Victor Stratton, Jason Tello, Steven Jones, Farrell Lynn, Anna Tschudy, Mark Hein, Jayson Wright



SALES, COMMUNICATIONS AND MARKETING

Vice President, Global Sales and Marketing
Laura Naviaux

Senior Vice President, Sales
Don Vercelli

Director, Global Brand Marketing
Tim Granich

Global Brand Manager
Anthony Royce

Associate Brand Manager
Cathy Yeh

Marketing Multimedia Artist
Justin Buell

Manager, Public Relations
Ryan Peters

Marketing Multimedia Team
Brian Patience, Andre Padilla, Dylan Bruce

Marketing Team
Jen Belfield, Lauren Zeiger, Dawn Wilson, Chris Vine, Phil Tish, Chris Barnhart



BUSINESS DEVELOPMENT

Executive Director, Business Development & In Game Advertising
Louis Figueroa



TECHNICAL OPERATIONS

Executive Director, Technical Operations
Gregory Bartlett

Director, SOE Security
Bryan Blank

Director, Production Systems
Mark Preston

Director, Service Architecture
Colin Dupre

Director, Service Support
Ted Garrington

Director, Office Systems
Jeff Bolaris

Manager, Service Improvement
John Shireling

Manager, Operations
Terry Brawley

Operations Team Leads
Chris Trichel, Thomas Delzer, John Sotelo

Operations Team
Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Virgil Celestino, Bill Corning, Robert Ellison

Manager, Production Systems
Deon Mitton

Production Systems Team
Japeth Cleaver, Sid Jaffee, Josh Penix, Gregory Ruiz-Ade, Scott Nguyen

Manager, Network Engineering
Kevin Crislip

Network Engineering Team
Austin Hill, Jason Fermo, Roger Sewell, Amber Lukaaacs

Office Systems Team
Lisa Scaduto, Domenico Scaduto, Scott Riddell, David Becerra, Jason Zimmerman, Bryant Clark, Nate Wright

Windows Systems
Loren G. Skeels, Chris Corbin

Manager, Operational Engineering
Gordon Tetlow

Operational Engineering Developers
Chad Folz, Greg Herzbrun, Ben Cole, Matt Reynolds, Caleb Starr, Ramiro Agudelo

Manager, Database Administration
Beth Howie

Database Administration Team
John Honarvar, Tarikhusen Saiyed, Archana Pansuria



PLATFORM SERVICES

Senior Director, Platform Development
Nari Gopala

Platform Producers
Matt Howell, Jenne Geno, Elle Larsson, Debbra Idle

Manager, Systems Engineering & Support
Bob Kline

Systems Engineering Team
Tav Margers, Chunying Xie, Wei Li, Wes Peters

Database Development Team
Donyl Cruz, Radhika Tallamaraju, David Sevier

Director, Commerce Services
Clif Bate

Applications Engineering Team
Gavin Moore, Mike Walters, Paul Christenson, Manali Joshi, Joseph Tan

Web Development Team
Mike Hall, Tim Cox

Web Presence Team
Paul Tighe, Ben Neil, Jenn Brady, Kyle Blackman

Exec. Director, Business Intelligence and Reporting
Dave Dhunjishaw

Business Intelligence and Reporting Team
Andy Thompson, Garrett Martin, Sreedhar Ganji, Prabhakar Dhasarathan

Platform Support Team
Jason Crawford, Lee Leisure, Tyler Margison

Executive Assistant
Cameron Washburn



INTERNATIONAL OPERATIONS

Director, International Operations
Robert McEntee

Senior Project Management
Raymond Nguyen Tan Truong, David J. Kim

Project Management
Tim Erskine, Stephen Rodgers, Douglas Wright

Linguistic Production
Bernard Dambron, Britta Noack, Juan Chiquiza, Anna Dirschinger

Globalization Engineering Manager
Katty Bashir

Globalization Engineering Team
Hirobumi Kurosu, Duy Le, Chris Lee, John Stearns, Cuong Tran



LEGAL DEPARTMENT

Executive Vice President, Legal, Business Affairs and General Counsel
Andy Zaffron

Vice President, Legal and Business Affairs
Steve Weiss

Legal Coordination and Contracts Administration
Olivia Malmstrom, Jana Rubenstein

Legal Administrator
Melissa Morris



PRODUCT DEVELOPMENT

Director, Artistic Development
Joe Shoopack

Director, Project Management
Bruce A. Ferguson

Director, Operations
Michael Gaylord

Project Management
Ty Keith



EXECUTIVE STAFF

President
John Smedley

Chief Operating Officer
Russell Shanks

Chief Technology Officer
Richard Lawrence

Vice President, Finance and Chief Financial Officer
Ken Dopher

Executive Assistants
Pam Impson, Christine Lena

Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, House of Thule would not be possible.