Thom Terrazas
Associate Producers
Harvey Burgess II, Michelle Butler
DESIGNERS
Lead Designers
Ryan Barker, James Bell
Assistant Lead Designer
Alan VanCouvering
Designers
Julie Burness, John Boomershine, Douglas Cronkhite, Justin Deeb, Norm Freeman, Edward Hardin III, Jason Leo, Sam Parra, David Stewart
Additional Design
Melissa Hadley, Mike Liu, Christopher Black, Amos Murchison, Michael Tam
PROGRAMMERS
Lead Programmer
Steven Klug
Assistant Lead Programmer
Jennifer Chan
Programmers
Jered Gray, Justin Hansen, Chris Hoover
ARTISTS
Lead Environmental Artist
John Roy
Assistant Lead Artist
Allen Bond
Artists
Robert Collier, Rob Cuenca, Diane Gerard, Kevin Lydy, Bobby Painter, Shannon Parnell, James Rochelle
Additional Artists
Wesley Martin, Sylvia Liu
Lead Character Artist
John Roy
MUSIC, SOUND & VIDEO
Audio Director
Tracy W. Bush
Audio Manager
Joy Parkes
Senior Sound Designer
Rob Krekel
Additional Sound Design
Steven Juarez, David Gilbreath
Music
Inon Zur
COMMUNITY MANAGEMENT
Senior Global Community Relations Manager
Linda Carlson
Project Manager
Aimee Rekoske
Community Relations Managers
Christine Renzetti, Robyn Vallee, Tiffany Spence, Lydia Pope, Jason Ryan, Jennifer Wilcox, Tony Jones, Roger Pilney
Community Relations Representatives
Paul Williams, Susan Rummani, Nedda Hosseinpour, Benito "Lee" Martinez, Naoko Breu, Alberto Petrozzi
Graphic Artist
Aaron Bisnett
CUSTOMER SERVICE AND QUALITY ASSURANCE
Executive Director, Global Quality Assurance
Tony Rado
Quality Assurance Director
Rob Thompson
Quality Assurance Manager- San Diego
Andrew Lamp
Quality Assurance Manager- Austin
Taylor Haley
Quality Assurance Manger, Platform - San Diego
Nicci Tynen
Quality Assurance Assistant Manager
Ryan Antonelli
Quality Assurance Supervisor for EverQuest
Lesly Irwin
Quality Assurance Supervisors
Jay Lauterwasser, David Curington
Quality Assurance Lead Engineer
Jason Polk
Quality Assurance Engineers
James Mastri, David Stover, David Avram, Sean Campbell, Simon Garcia, Matthew Logston, Franklin Wu
Quality Assurance Lead Analyst
Rich Sobehrad
Quality Assurance Analysts
Mike Liu, Lawrence Mayfield, Ryan Taugher, Shane Englefield, Nicholas Simms, Dexter Kolod, Amos Murchison, Melissa Hadley
Platform Quality Assurance Leads
Bart Morantte, Shawn Murphy
Platform Quality Assurance Team
Edwin Yee, David Polakoski, Fransiska Subroto, Shelli Sannes, Jeanie Herger, Kris Kleinow, Jermaine Davis, Chris Lloyd, Kyle Duke, Eric Carlson, Ben Sanders, Jenn Lorhammer
Compatibility Lab Lead
James Rackliffe
Compatibility Lab Assistant Lead
William Bidermann
Compatibility Lab Analysts
Charles Tillman, Matthew Chadwick, James Romedy
Director of Development Services
Paul Venuti
Training/Usability Specialist
Abby Watts
International QA, Supervisor
Jay Lauterwasser
International QA, Lead
Jesus Lio
International QA, Assistant Lead
Julien Bertaud
International QA Analysts
Michelle Bruce, Birgit Zeus, Cristbel York, Johanna Lopez, Mayuko Riley, Fabiola Fujiwara, Eric Gustafson, Naoko Breu, Aurelie Varet, Cedric Borderie, Matthias Goehler, David Martin, Vera Bettiol, Alberto Petrozzi, Simone Radice, Ludio Rodriguez, Antonio Escalante
Executive Director, Global Customer Service
Brad Wilcox
Executive Assistant
Leia Wight
Customer Service Manager, Technical Support
Satao Minami
Customer Service Assistant Manager
Scott Dale
Technical Support Supervisor
Daniel Tucker
Senior Technical Support Representatives
Tony Flores, Dennis Gonzalez, Chris Leisure
Technical Support Representatives
Philip Robinson, Darwin Bignoria, Danny Libby, Arnold Graham, Eric Tran, Edward Ranf, Chad Allen, Jim McDuffie, Daniel Hall, Jamison Wright, Stephanie Brown, Kevin Freistroffer, Aaron Bartholomew, Joseph Hall, Jesus Soliz, Stephen Haines, Stephen Palm, Andrew Goulding, Josh McBride, Andrew McCurdy, Veronica Weglin, Steve Shinn, Stuart Hertzig, Tiyana Sharp, Steve Shinn, Keleigh Bonini
Technical Support Subject Matter Expert
Jeremiah Jackson
Customer Service Manager
Timothy Vick
Customer Service Supervisors
Zachary Kearns
Subject Matter Experts
Arwen Keys
Senior Game Masters
Chad Hartmann, Gary Panther, Rob Robertson, Greg Sodeman
Game Masters
John Hill, Victor Stratton, Jason Tello, Steven Jones, Farrell Lynn, Anna Tschudy, Mark Hein, Jayson Wright
SALES, COMMUNICATIONS AND MARKETING
Vice President, Global Sales and Marketing
Laura Naviaux
Senior Vice President, Sales
Don Vercelli
Director, Global Brand Marketing
Tim Granich
Global Brand Manager
Anthony Royce
Associate Brand Manager
Cathy Yeh
Marketing Multimedia Artist
Justin Buell
Manager, Public Relations
Ryan Peters
Marketing Multimedia Team
Brian Patience, Andre Padilla, Dylan Bruce
Marketing Team
Jen Belfield, Lauren Zeiger, Dawn Wilson, Chris Vine, Phil Tish, Chris Barnhart
BUSINESS DEVELOPMENT
Executive Director, Business Development & In Game Advertising
Louis Figueroa
TECHNICAL OPERATIONS
Executive Director, Technical Operations
Gregory Bartlett
Director, SOE Security
Bryan Blank
Director, Production Systems
Mark Preston
Director, Service Architecture
Colin Dupre
Director, Service Support
Ted Garrington
Director, Office Systems
Jeff Bolaris
Manager, Service Improvement
John Shireling
Manager, Operations
Terry Brawley
Operations Team Leads
Chris Trichel, Thomas Delzer, John Sotelo
Operations Team
Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Virgil Celestino, Bill Corning, Robert Ellison
Manager, Production Systems
Deon Mitton
Production Systems Team
Japeth Cleaver, Sid Jaffee, Josh Penix, Gregory Ruiz-Ade, Scott Nguyen
Manager, Network Engineering
Kevin Crislip
Network Engineering Team
Austin Hill, Jason Fermo, Roger Sewell, Amber Lukaaacs
Office Systems Team
Lisa Scaduto, Domenico Scaduto, Scott Riddell, David Becerra, Jason Zimmerman, Bryant Clark, Nate Wright
Windows Systems
Loren G. Skeels, Chris Corbin
Manager, Operational Engineering
Gordon Tetlow
Operational Engineering Developers
Chad Folz, Greg Herzbrun, Ben Cole, Matt Reynolds, Caleb Starr, Ramiro Agudelo
Manager, Database Administration
Beth Howie
Database Administration Team
John Honarvar, Tarikhusen Saiyed, Archana Pansuria
PLATFORM SERVICES
Senior Director, Platform Development
Nari Gopala
Platform Producers
Matt Howell, Jenne Geno, Elle Larsson, Debbra Idle
Manager, Systems Engineering & Support
Bob Kline
Systems Engineering Team
Tav Margers, Chunying Xie, Wei Li, Wes Peters
Database Development Team
Donyl Cruz, Radhika Tallamaraju, David Sevier
Director, Commerce Services
Clif Bate
Applications Engineering Team
Gavin Moore, Mike Walters, Paul Christenson, Manali Joshi, Joseph Tan
Web Development Team
Mike Hall, Tim Cox
Web Presence Team
Paul Tighe, Ben Neil, Jenn Brady, Kyle Blackman
Exec. Director, Business Intelligence and Reporting
Dave Dhunjishaw
Business Intelligence and Reporting Team
Andy Thompson, Garrett Martin, Sreedhar Ganji, Prabhakar Dhasarathan
Platform Support Team
Jason Crawford, Lee Leisure, Tyler Margison
Executive Assistant
Cameron Washburn
INTERNATIONAL OPERATIONS
Director, International Operations
Robert McEntee
Senior Project Management
Raymond Nguyen Tan Truong, David J. Kim
Project Management
Tim Erskine, Stephen Rodgers, Douglas Wright
Linguistic Production
Bernard Dambron, Britta Noack, Juan Chiquiza, Anna Dirschinger
Globalization Engineering Manager
Katty Bashir
Globalization Engineering Team
Hirobumi Kurosu, Duy Le, Chris Lee, John Stearns, Cuong Tran
LEGAL DEPARTMENT
Executive Vice President, Legal, Business Affairs and General Counsel
Andy Zaffron
Vice President, Legal and Business Affairs
Steve Weiss
Legal Coordination and Contracts Administration
Olivia Malmstrom, Jana Rubenstein
Legal Administrator
Melissa Morris
PRODUCT DEVELOPMENT
Director, Artistic Development
Joe Shoopack
Director, Project Management
Bruce A. Ferguson
Director, Operations
Michael Gaylord
Project Management
Ty Keith
EXECUTIVE STAFF
President
John Smedley
Chief Operating Officer
Russell Shanks
Chief Technology Officer
Richard Lawrence
Vice President, Finance and Chief Financial Officer
Ken Dopher
Executive Assistants
Pam Impson, Christine Lena
Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, House of Thule would not be possible.