Associate Producers
Harvey Burgess II, Michelle Butler
DESIGNERS
Lead Designer
Ryan Barker
Assistant Lead Designer
Alan VanCouvering
Designers
James Adam Bell, John Boomershine, Harvey Burgess II, Jonathan Caraker, Douglas Cronkhite, David Ford, Norm Freeman, Salim Grant, Edward Hardin III, Jason Leo, Jason Mash, Sam Parra, David Stewart
Additional Design
Melissa Hadley, Jason Good, Michael Grattan, Mike Liu, Keith Turkowski, Nick Wilcox
PROGRAMMERS
Lead Programmer
Steven Klug
Programmers
Jennifer Chan, Jered Gray, Justin Hansen, Chris Hoover
Additional Programming
Randy Bennett, Terry Michaels
ARTISTS
Lead Environmental Artist
John Roy
Assistant Lead
Allen Bond
Artists
Kevin Burns, Robert Collier, Rob Cuenca, Diane Gerard, Kevin Lydy, Bobby Painter, Shannon Parnell, James Rochelle, Ryan Zimmerman, Wes Wheeler
Additional Artists
Anthony Vaccaro
Lead Character Artist
Lance Thornblad
MUSIC, SOUND & VIDEO
Audio Director
Tracy W. Bush
Audio Manager
Joy Parkes
Senior Sound Designer
Rob Krekel
Additional Sound Design
Steven Juarez, David Gilbreath
Music
Inon Zur
COMMUNITY MANAGEMENT
Director, Global Community Relations
Richard Schmelter
Project Manager
Aimee Rekoske
Community Content Manager
Gordon Dapkus
Senior Community Relations Managers
Craig Dalrymple, Linda Carlson
Community Relations Managers
Lydia Pope, Christine Renzetti, Robyn Vallee, Joel Sasaki, Jason Ryan, Jennifer Wilcox, Tony Jones, Roger Pilney
Community Relations Representatives
Tiffany Spence, Paul Williams, Midori McDaniel, Susan Rummani, Nedda Hosseinpour, Benito "Lee" Martinez
Graphic Artist
Aaron Bisnett
CUSTOMER SERVICE AND QUALITY ASSURANCE
Executive Director, Global Quality Assurance
Tony Rado
Quality Assurance Director
Rob Thompson
Quality Assurance Manager
Taylor Haley
Quality Assurance Assistant Manager
Andrew Lamp
Quality Assurance Supervisor for EverQuest
Lesly Irwin
Quality Assurance Supervisors
Ryan Antonelli, Jay Lauterwasser, David Curington
Quality Assurance Lead Engineer
Jason Polk
Quality Assurance Technical Liaisons
Sean Campbell, Jesse Taylor
Quality Assurance Lead Analyst
Michael Rose
Quality Assurance Assistant Lead Analyst
Rich Sobehrad
Quality Assurance Specialists
Matt Snodgrass, Brian Tickson, Mike Liu
Quality Assurance Analysts
Melissa Hadley, Lawrence Mayfield, Ryan Taugher, Shane Englefield, William Grootonk, Jake Arky
Compatibility Lab Lead
James Rackliffe
Compatibility Lab Assistant Lead Analyst
William Bidermann
Compatibility Lab Analysts
David Stover, Charles Tillman
Director of Development Services
Paul Venuti
Training/Usability Specialist
Abby Watts
Product Evaluation Manager
Gary Matthews
International QA, Supervisor
Jay Lauterwasser
International QA, Lead
Jesus Lio
International QA
Julien Bertaud, Michelle Bruce, Birgit Zeus, Nikhil Bhowmick, Cristbel York, Johanna Lopez, Kai Mueller, Mayuko Riley, Fabiola Fujiwara, Eric Gustafson, Naoko Breu
Executive Director, Global Customer Service
Brad Wilcox
Executive Assistant
Leia Wight
Customer Service Manager, Technical Support
Satao Minami
Customer Service Assistant Manager
Scott Dale
Technical Support Supervisor
Daniel Tucker
Senior Technical Support Representatives
Tony Flores, Dennis Gonzalez, Chris Leisure
Technical Support Representatives
Richard Mobbs, Phillip Robinson, Eric Tran, Darwin Bigornia, Kenneth Corning, Daniel Hall, Josh White, Danny Libby, Lisa Nelson, Stephanie Brown, Edward Ranf, Arnold Graham, Jamison Wright, Kevin Freistroffer, Matthew Chadwick, Joseph Hall, Mark Rida, Reginald Roberts, Cayden Nguyen, James McDuffie, Vincent Rosa, Robert Emerick
Technical Support Subject Matter Expert
Jeremiah Jackson
Customer Service Manager
Timothy Vick
Customer Service Supervisors
Zachary Kearns
Knowledge Base Administrator
Chris Cabral
Subject Matter Experts
Arwen Keys
Senior Game Masters
Chad Hartmann, Gary Panther, Rob Robertson, Greg Sodeman
Game Masters
John Hill, Tim Hood, Ben Jarvis, Victor Stratton, Jason Tello, Farrell Lynn, Anna Tschudy, Mark Hein, Jayson Wright
SALES, COMMUNICATIONS AND MARKETING
Vice President, Global Sales and Marketing
Laura Naviaux
Senior Vice President, Sales
Don Vercelli
Senior Global Brand Manager
Tim Granich
Global Brand Manager
Anthony Royce
Associate Brand Manager
Cathy Yeh
Marketing Multimedia Artist
Justin Buell
Director, Corporate Communications
Katie Hanson
Public Relations Specialist
Ryan Peters
Senior Director, Web Presence
Jacob Robinson
Web Producer
Steve Fuller
Web Presence Team
Paul Tighe, Ben Neil, Travis Gregory, Kyle Blackman, Joseph Tan
Marketing Multimedia Team
Brian Patience, Andre Padilla, Dylan Bruce
Marketing Team
Jen Belfield, Lauren Zeiger, Dawn Wilson, Chris Vine, Phil Tish, Chris Barnhart, Brittany Leary, Sara Kaplan, Taina Rodriguez, Jordan Fraser
BUSINESS DEVELOPMENT
Executive Director, Business Development & In Game Advertising
Louis Figueroa
Operations Team Leads
Chris Trichel, Thomas Delzer, John Sotelo
Operations Team
Manuel Deramos, Robert Maul, Gary Neffendorf, Chris Richard, Virgil Celestino, Bill Corning
Manager, Production Systems
Deon Mitton
Production Systems Team
Japeth Cleaver, Sid Jaffee, Josh Penix, Gregory Ruiz-Ade
Manager, Network Engineering
Kevin Crislip
Network Engineering Team
Austin Hill, Jason Fermo, Roger Sewell
Office Systems Team
Lisa Scaduto, Domenico Scaduto, Loren G. Skeels, Scott Riddell, David Becerra, Jason Zimmerman, Bryant Clark, Nate Wright
Manager, Operational Engineering
Gordon Tetlow
Operational Engineering Developers
Chad Folz, Greg Herzbrun, Ben Cole, Matt Reynolds, Caleb Starr, Ramiro Agudelo
PLATFORM SERVICES
Vice President, Platform Operations
David Dhunjishaw
Senior Director, Platform Development
Nari Gopala
Senior Director, Product Management
Michael Herndon
Product Management and Design Team
Andrew Ryu
Platform PMO Manager
Jenne Geno
Senior Director, Platform Client Applications
Dan Kinney
Installer Development
Keith Chernock
Manager, Platform Quality Assurance
Elle Larsson
Platform Quality Assurance Team
Stephanie Bogart, David Polakoski, Fransiska Subroto, Matthew Meyer, Steven Juarez
Manager, Database and BI Development
Dilip Godhia
Business Intelligence and Reporting Team
Warren Bartolome, Erica Lambert, Rachana Ranganath
INTERNATIONAL OPERATIONS
Director, International Operations
Robert McEntee
Senior Project Management
Raymond Nguyen Tan Truong, David J. Kim
Project Management
Tim Erskine, Stephen Rodgers, Douglas Wright
Linguistic Production
Bernard Dambron, Britta Noack, Juan Chiquiza, Anna Dirschinger
Globalization Engineering Manager
Katty Bashir
Globalization Engineering Team
Hirobumi Kurosu, Duy Le, Chris Lee, John Stearns, Cuong Tran
LEGAL DEPARTMENT
Executive Vice President, Legal, Business Affairs and General Counsel
Andy Zaffron
Senior Vice President, Legal and Business Affairs
Rick Herman
Vice President, Legal and Business Affairs
Steve Weiss
Director, Legal and Business Affairs
Kelly Conway
Legal Coordination and Contracts Administration
Olivia Malmstrom, Jana Rubenstein
Legal Administrator
Melissa Morris
PRODUCT DEVELOPMENT
Director, Development
Joel Manners
Director, Artistic Development
Joe Shoopack
Project Management
Michael Gaylord, Ty Keith
Studio One Executive Assistant
Whitney Robinson
EXECUTIVE STAFF
President
John Smedley
Chief Operating Officer
Russell Shanks
Chief Technology Officer
Richard Lawrence
Vice President, Finance and Chief Financial Officer
Ken Dopher
Executive Director, Development
John Hayase
Executive Assistants
Pam Impson, Christine Lena
Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, Underfoot would not be possible.