Artists, World Builders and Animators
Clint Batac, Allen Bond, Robert Collier, Robert Cuenca, Serkan Ertekin, Diane Gerard, Meg Haufe, Bob Painter, Shannon Parnell, Hans Piwenitzky, Andy Livingston
Additional Art Assistance
David Brown
GAME DESIGN
Lead Designer
Travis McGeathy
Assistant Lead Designers
Holly Longdale, Jason Mash
Game Designers
Camille Abdnor, Adam Bell, Charles Bryant, Jonathan Caraker, Kevin Carter, Neil Christmas, David Ford, Brian Motisko, Ian Noble, Carly Towle, Keith Turkowski, Alan VanCouvering, Terrence Yee
Additional Design Assistance
Kevin Moyer
PROGRAMMING
Lead Programmers
Terry Michaels, Jamey Ryan
Assistant Lead Programmers
Eric Cosky, Scott Mitchell
Programmers
Justin Hansen, Curt Hartung, Christopher Hoover, Alan Krause, Rusty Peltz, Andrew Silber
Special Thanks to:
The EverQuest Guide Program; forgiving Beta testers; Obsqura for his great map of Crescent Reach; Maggie and Dave Longdale; Gustavo and Alicia Araiza; The Caraker family; April Marrow; Mikey and Joey; Jack Bauer; Paule F. Gerard, Colleen Hartung; The Ertekin Family; Jazz; Julie Inmon; Kim Schultz; Tony Danza; Janine Coursey; The Cheat; Marlena Liebl; Yukiko Akiyama; NIami Denmother; the Iron Age; Chloe the Cat; Bruce Leroy Green; and French Fry.
MUSIC, SOUND AND VIDEO
Audio Director
Glenn Stafford
Project Managers
Joy Kosenski, Glenn Snyder
Sound Design Lead
Cat Neri
Sound Designer
Chad Mossholder
Voice Integration Specialist
Fryda Wolff
COMMUNITY MANAGEMENT
Director, Global Community Relations
Alan Crosby
Community Manager
Christina Delzer
Community Relations Coordinator
Aimee Rekoske
Community Relations Representatives
Vanessa Barrera, Midori Kosaka, Joel Sasaki, Susan Rummani
CUSTOMER SERVICE AND QUALITY ASSURANCE
Vice President of Customer Service and Quality Assurance
George Scotto
Executive Assistant
Heather Svelan
Executive Director of Quality Assurance
Tony Rado
Quality Assurance Manager
Rob Thompson
Quality Assurance Supervisors
Andrew Lamp, Taylor Haley, Chris Fritchoff, Ryan Antonelli, Ryan Wells
QA Technical Liaisons
Andrew Baker, David Avram
Quality Assurance Lead for EverQuest
Neil Christmas
Assistant Quality Assurance Lead for EverQuest
Kent Almond
Quality Assurance Analysts
Sam Parra, Heather Guthridge, Shawn Murphy, Jeff Anderson, Dawson Hindrelet, Chelsea Marken, John Skolburg, Jason Wages, Jason Woerner, Wil Rosales, Chadd De Las Casas, Linda Phan, Jon Hansen
Compatibility Lab
Jason Zimmerman, Josh Potter, Eric Logie, Ryan Boyle, Brandon Padilla
Training Manager
Paul Venuti
Training Specialists
David Carey, Scott Dale, David Schmidt
Quality Monitoring Specialist
Justin Allen
Sr. Quality Monitoring Specialist
Tom Lockard
Executive Director of Customer Service
Brad Wilcox
CS/QA Coordinator
Allison Needham
In-Game Customer Service Manager
Rich Schmelter
Lead Game Masters
Dean Graf, Joseph D. Paolinelli, Michael Woods
Game Masters
Ryan Bacalski, Janice Bagley, Aaron Bisnet, John Borders, Juan Cardenas, Tony Cooke, Richard Granback, Chad Hartmann, Melanie Lara, Amy Leo, Jason Leo, George Long, Charles Mastrangelo, Nathan McCall, Christine McCoard, Ben Norris, Gary Panther, Robert Robertson, Angelo Sanchez, Greg Sodeman, Mike Wagner
Technical Support Service Manager
Satao Minami
Technical Support Supervisors
Gordon Dapkus, Dan Clifford
Senior Technical Support Representatives
Timothy Zarza, Eric Rabelas, Billing Corning, Geoff Kressel
Technical Support Representatives
Tony Flores, Brad Griffin, Manuel Deramos, Jason Crawford, David Keen, Karlo Huezo, Adam Frost, Joshua Figueroa, Daniel Tucker, Dennis Gonzalez, Richard Mobbs
Knowledge Base Administrator
Mervin Lee Kwai
Subject Matter Experts
Joel Calland
International Customer Service Manager
Ima Somers
Sr. International Customer Service Liaison
Douglas Wright, Stephen Rodgers, Jeffrey Bard
SALES AND MARKETING
SVP Global Sales and Marketing
Torrie Dorrell
SVP of Sales
Don Vercelli
VP of Marketing
Michael Lustenberger
Sr. Global Brand Manager
Christopher E. Sturr
Associate Brand Manager
Heathcliff Hatcher
Marketing Assistant
Linda Doan
Director of Corporate Communications
Chris Kramer
Public Relations Manager
Katie Uhlman
Public Relations Coordinator
Taina Rodriguez
Director of Web Presence
Jacob Robinson
Web Production
Travis Gregory, Johnny Waterman, Steve Fuller, Monte Greene
Marketing Services Manager
Jennifer Belfield
Marketing Designer
Chris Provinzano
Marketing Services Coordinator
Lauren Zeiger
Audio Visual Producer
Brian Patience
Assistant Audio Visual Producer
Steve Gefrom
Associate Market Research Manager
Robert Liguori
Operations Manager
Phil Tish
Channel Marketing Manager
Avery Weiner
Sales Coordinator
Dawn Smith
Special Thanks
Paul “The Business Man” Matthys
BUSINESS DEVELOPMENT
Director, Business Development
Louis Figueroa
TECHNICAL OPERATIONS
Vice President. Operations
Michael Bowen
Project Management
Krista Benson, Dennis Gaudinez, and Eric Weiss
Director of SOE Security
Bryan Blank
Director of Operations
Jeremy Johnson
Manager, Operations
David Prestin
Operations Team Leads
Steven Davis, Thomas Delzer, and Eric Flynn
Operations Team
Ben Cohee, Ben Cole, Ron Corning, Robert Maul, Gary Neffendorf, Chris Richard, Roger Sewell, Chris Trichel, and Jesus Zarzosa
Director of Production Systems
Mark Preston
Production Systems Team
Thomas Jackson, Sid Jaffee, Kirk Lightfoot, and Kevin Ying
Network Engineering Team
Brett Hawn, Travis Neidens, and Steve Scheck
Director of Office Systems
Jeff Bolaris
Office Systems Team
Lisa Doleshal, Domenico Scaduto, Felicity Santo, Jeremy Siprelle, Loren G. Skeels, and Nate Wright
Manager of Operational Engineering
Ted Garrington
Operational Engineering Developers
Timothy Arland, Ogi Boras, Chad Folz, Greg Herzbrun, Matthew Reynolds, David Taylor, Gordon Tetlow, and Clint Urbanek
PLATFORM SERVICES
VP of Platform
Chris Yates
Executive Director, Platform Operations
David Dhunjishaw
Director of Web Development
Gregory Short
Web Development Team
Nicholas Davison, Tim Cox, Monte Greene, Sean White
Platform QA Manager
Enrico Bernardo
Platform QA Team
Ben Babeshkin, David Bennett, Carl Flaherty, Derek Freese, Eleonor Larsson, Karen Leslie, Wilson Oen, Thanh Nguyen, Bethany Rockey, Vien Truong
INTERNATIONAL OPERATIONS
Executive Director, International Operations
Matt Sivertson
Localization Managers
David Kim, Raymond Nguyen Tan Truong, Stacey Sofia-McDaniel, James Whisenant
Technical Lead for International Operations
Robert McEntee
Localization Team
Katty Bashir,  Bernard Dambron, Stacy Griebel,  Jacky Ho, Devon Kim, Duy Le, Christopher Lee, Lina Liang, Bill Mauer , Jason Polk, Adriano Vasco
Localization Interns
Frank Mitchell, Marigar Napilot, Chang Pak
PRODUCT DEVELOPMENT
Director of Technology
Rich Lawrence
Research & Development
Kyle Forbes, Andi Smithers
Project Management
Bruce Ferguson, Mike Gaylord, Ty Keith
LEGAL DEPARTMENT
Vice President, Legal and Business Affairs
Rick Herman
Sr. Vice President of Legal and Business Affairs
Andy Zaffron
Executive Assistants
Marsha Gygax, Pam Impson, Christine Lena
Special Thanks
The EverQuest development team would also like to say thank you to our families and friends for all of their support. Without their support, The Serpent’s Spine would not be possible.