Artists, World Builders and Animators
Ronnie Ashlock, Allen Bond, Robert Collier,Robert Cuenca, Dante Fuget, Diane Gerard, Shaun Johnston, Kevin Lydy, Adam McMahon, Bob Painter, Shannon Parnell, Tim Petty, Hans Piwenitzky, Lance Thornblad, Tom Tobey, Ian Wall, and Eric Webster
Additional Art Assistance
Christine Chugon
COMMUNITY RELATIONS
Community Relations Manager
Alan Crosby
Community Relations Representatives
Christina Delzer and Aimee Rekoske
GAME DESIGN
Lead Designers
Ryan Barker, Shawn Lord, Jason Mash, Travis McGeathy and John Troy
Game Designers
Camille Abdnor, Harvey Burgess, Jonathan Caraker, Kevin Carter, Norm Freeman, Akil Hooper, Holly Longdale, Jason Miller, Brian Motisko, Ian Noble, Jake Sones, Carly Towle, Alan VanCouvering and Terrence Yee
PROGRAMMING
Lead Programmer
Jamey Ryan
Assistant Lead Programmers
Eric Cosky and Scott Mitchell
Programmers
Roy Eltham, Bradley Heinz, Bill James, Jason Jacobitz, Alan Krause, Eric Le Saux, Terry Michaels, Rusty Peltz, and Todd Schmidt
MUSIC, SOUND & VIDEO
Audio Director
Heather Sowards
Audio Lead
Michael Smith
Sound Design
Chad Mossholder, Cat Neri
TECHNICAL OPERATIONS
Executive Director
Michael Bowen
Project Management
Cameron Enfinger, Krista Benson
Director of Production Systems
Mark Preston
Production Systems Team
David Corning, Kirk Lightfoot, Sid Jaffee, Bryan Glogowski,and Kevin Ying
Director of Network Engineering
Dani Roisman
Network Engineering Team
Brett Hawn, Geoff Wade
Director of SOE Security
Bryan Blank
Manager of Office Operations
Jeff Bolaris
Office Operations Team
Lisa Doleshal, Michael Hardman, Domenico Scaduto, Jonathan Rad, Loren G. Skeels, and Jeremy Siprelle
Manager of Operations
Jeremy Johnson
Operations Team Leads
Steven Davis, Thomas Delzer, Greg Herzbrun, Rob Matzker, and David Prestin
Operations Team
Eric Flynn, Anthony Gervais, Robert Maul, Chris Richard, Roger Sewell, Chris Trichel, Ben Cole, and Jesus Zarzosa
Manager of Operational Engineering
Wilson Yeung
Operational Engineering Developers
Timothy Arland, Chad Folz, Ted Garrington, David Taylor, Gordon Tetlow, Matthew Reynolds, William Kemper, Ogi Boras
CUSTOMER SERVICE AND QUALITY ASSURANCE
Vice President of Customer Service and Quality Assurance
George Scotto
CS/QA Office Manager
Brandie Brody
CS/QA Coordinator
Allison Needham
Director of Quality Assurance
Tony Rado
Quality Assurance Manager
Ed Hocking
Quality Assurance Supervisors
Andy Lamp, Jason Boone and Rob Thompson
Technical Liaison
Jennifer Gerull
Quality Assurance Lead for EverQuest
Neil Christmas
Quality Assurance Analysts
Kent Almond, Eric Simpson, Charles Bryant, Marlena Liebl, Bianca Diaz, Billy Winter, Vincent Pang, Heather Guthridge and Brian Motisko
Compatibility Lab
Ryan Antonelli, Gary Binkley, Chris Johnson, and Jorge d'Argence
Platform Quality Assurance
Carl Flaherty, Bethany Rockey, Jesse Farrell, and Ben Babeshkin
Executive Director of In-Game Support
Scott Mattson
In-Game Support Manager
Rich Schmelter
Guide Liaison
Robyn Rogers
Training Specialists
Justin Allen, Patrick Horne, Robert Nelson and Sean Michael
Customer Service Supervisors
Jesse Ciener, Dean Graf, Joseph D. Paolinelli, Olivia Skelly and Michael Woods
Game Masters
Sarah Airington, Troy Alsop, Jeff Anderson, Ryan Bacalski, Janice Bagley, Tiffany Betts, Aaron Bisnett, John Borders, Joel Calland, Juan Cardenas, Tony Cooke, Robert Davis, Tom Fitzgerald, Glen Gibbs,
Richard Granback, Chad Hartmann, Matt Haugland, Melanie Lara, Jim Leko, Amy Leo, Charles Mastrangelo, Nathan McCall, Christine McCoard, Tim McLaughlin, Reginald Mizell, Shawn Murphy, Ben Norris, Gary Panther, Lydia
Pope, Charles Rapkin, Dustin Rasmussen, Robert Robertson, Leah Ruben, Angelo Sanchez, Elizabeth Sigmund, Gregory Sodeman, John Skolburg, Ron Szakacs, Todd Thomas, Ray Thompson, and Devvi Walter.
Director of Customer Service
Brad Wilcox
Customer Service Manager
Victor Ramirez
Technical Support Supervisors
Gordon Dapkus and Nate Wright
Senior Technical Support Representatives
Dan Clifford and Timothy Zarza
Technical Support Representatives
David Bauer, Bill Corning, Ron Corning, Robert Ellison, Tony Flores, Brad Griffin, Shawn Holmes, Geoffrey Kressel, Michael Lafond, Derek Livingston, Rowena Luansing, Joseph Nelson, Eric Rabelas, Christopher Reeves, Joel Sasaki, Jacob Thompson, and Chad Toews
International Customer Service Manager
Ima Somers
Sr. International Customer Service Liaison
Douglas Wright, Ryan Robinson, Stephen Rodgers, Jeffrey Bard
Sr. International Quality Assurance Liaison
Ryan Wells
PLATFORM SERVICES
Vice President of Technology
Christopher Yates
Director of Platform Engineering
David Dhunjishaw
Project Management
Wayne Kao, Jenne McPherson, Marie Harrington and Bonnie Davison
Manager of Application Engineering
Mick Giles
Application Engineering Team
Pierce Courtney, Andres March, David Keene, Duy Le, Jason Parrott, Jake Fear, Michael W. Tucker II and John Van Roekel
Manager of Systems Engineering
Thomas Farthing
Systems Engineering Team
Ron Grierson, Pablo Herrero, Graeme Ing, Bob Kline, Tavish Margers, Dan Gorman, Casey Winn, Patrick McCuller, Jeff Jones, Chris Rosa, Rick Smith and Jose Rodriguez
Creative Director, Web Presence
Nathan Pearce
Creative Designer
Eric Schmitter
Director of Operations, Web Presence
Greg Short
Project Manager
Steve Fuller
Content Team
Elliot Feldman, Adam Stevens
Web Art Team
Jacob Robinson, Tim Dunn, Travis Gregory and Paul Tighe
Web Production Team
Nick Davison, Tim Cox and Monte Green
Director of Database Services
Deepak Thapliyal
Database Services Team
Archana Pansuria, John McGovern, Aaron Valdes, David Green, Natik Ameen, Taylor Steil, Stefan Ward and Scott Rappoport
Station Store Management
Bonnie Davison
INTERNATIONAL OPERATIONS
Director of International Operations
Matt Sivertson
Localization Manager
David Kim
Technical Lead for International Operations
Bart Rothwell
Localization Team
Bernard Dambron, Stacy Griebel, Christopher Lee, Bill Mauer, Robert McEntee, Jason Polk, Steven Riley, Stacey Sofia-McDaniel, and Adriano Vasco
SALES AND MARKETING
Vice President of Marketing
Michael Lustenberger
Sales, Marketing and Public Relations Team
Caroline Amiguet, Jen Belfield, Casey Dickinson, Steve Gefrom, Christina Greenberg, Sean Kauppinen, Clayton Kroh, Chris Kramer, Kirsten Kinney, Michael Meyer, Laura Naviaux, Brian Patience, Tamara Sanderson, Taskin Sayilir,
Christopher E. Sturr, Katie Thomas, Debysue Wolfcale, Lauren Zeiger and Ari Ziegel
EXECUTIVE STAFF SONY ONLINE ENTERTAINMENT
Chairman of the Board
Yair Landau
President
John Smedley
Senior Vice President and COO
Russell Shanks
Senior Vice President of Business Development and CFO
John Needham
Senior Vice President of Information Technology and CTO
Adam Joffe
Senior Vice President of Sales
Don Vercelli
Senior Vice President of Marketing
Torie Dorrel
Senior Vice President and General Counsel
Andy Zaffron
Special Thanks
Stacey McMahon, Steve Harrisson, Janine Coursey, Marshall Saulmon, Michael Marco, Julie Inmon, Darren Bartlett, Aubrey and Tristan, Deidre, Stefan Biskup, Liquid Development, Elizabeth Salas,
Beverly James, Mookie, and Fuzzbal Dustbunny